FAQ
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1. What’s the best way for me to pay my dental bills?

When making dental payment decisions, make sure you know:

  • The total costs
  • What your insurance will cover
  • What you will have to pay out of pocket
  • What method of payment the dental office accepts
  • If you or your dental office staff will be completing the insurance forms

2. What is a deductible. A co-payment?

  • A deductible is the initial amount of “covered” dental costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount such as $25 or $100.
  • A co-payment is the portion of your dental care expenses not covered by insurance. A co-payment is usually a percentage figure, like 20% or 50%.

    For example, on a $500 bill, your deductible might be $50, so you would have to pay the first $50. This leaves the balance of $450. Your co-payment might be 20%, meaning that you will have to pay an additional $100. Your insurance company will pay the remaining $350.
    Once you have this information, there is a number of ways for paying your bill:
  • If your insurance pays all but a deductible or co-payment, you will be required to pay an estimate of your portion of the bill at the time of service.
  • The dental office will file the claim for you. After insurance has made payment, you will receive a bill asking for payment on any remaining balance using cash, check or credit card.
  • In certain circumstances, you will be able to make monthly payments to the dental office until your bill is paid in full. You should discuss this with our Patient Accounts Department. 405-912-3300.

3. Who is responsible for paying my bill?

The dental office will bill your insurance company directly (unless you specify otherwise), you are ultimately responsible for making certain that your bill is paid.

If a balance remains after your insurance has issued a payment or a denial, payment is due immediately upon receipt of your statement.

4. Why didn’t my insurance pay?

Please contact your insurance company directly for this information.